“Whether it’s your accounting application, electronic medical records, or even your copier or Internet connection – you have one place to call for help.”
IT|Umbrella Keeps You Covered
There is absolutely no substitute for a rigorous and comprehensive approach to security. It starts with fully managed antivirus/anti-malware software, extends to a robust and tightly monitored firewall, and goes all the way to the policies, procedures, and acceptable use guidelines you adopt and communicate to your employees.
The IT|Umbrella plan is a comprehensive way to have all your technology managed and supported in one place, for one flat monthly rate. Never worry about nickels and dimes again – we own the problems so you don’t have to.
Our No Wait Help Desk is there to support every member of your staff. Our qualified team is there to assist them when they need as often as they need. This includes 3rd party applications. We are now your one vendor to call for all of your technology needs. We coordinate with the appropriate vendor support so you don’t have to.
Our Proactive Support allows us to keep a pulse on your network and workstations. Workstations and servers are fluid environments consisting of millions of lines of evolving code, constantly changing as features and patches are released and installed. Without proper management, problems will quickly consume even the most robustly designed network. We monitor 24/7 to ensure your IT is healthy.
We start by monitoring and receiving alerts for every workstation and server. Whether it’s predictive alerts about hard drive failure, or notifications that Windows patches or virus definitions are failing to update for some reason, these are just a few examples of things we can detect and resolve before they ever result in serious downtime for you. It’s true that nothing is perfect, and things like servers and Internet connections will occasionally have problems, but our policy is that we’re alerted to them, working on them, and calling you with an update before you ever pick up the phone.
Have questions? Let’s connect. Fill out the form on this page and coordinate a time to talk with one of our Engineers who can answer all of your questions appropriately.
Tech Tip: Your Firewall requires an annual license update in order to stay current to fight against DDoS attacks. If you’re not paying for that update each year, your Firewall may not be current. Is your Firewall up to date?
Our IT Umbrella plan is a comprehensive way to have all your technology managed and supported in one place, for one flat monthly rate. Never worry about nickels and dimes again – we own the problems so you don’t have to. Everything from planning and design to deployment and support – all in one place.
Unlimited Remote & Onsite Support
All 3rd Party Applications Supported
Hardware RMA Processing
Active Directory/User/Group Policy Administration
Vendor Liaison – Single Source Support
CTO Level Consulting
Backup & Disaster Recovery
On and Offsite Backups
Unlimited File Restoration
Backup Job and Replication Monitoring
Disaster Recovery Planning