We specialize in mission critical environments and understand Electronic Medical Records, the myriad of devices used to access them, and the interfaces used to move patient information in and out of them.
Service, Security, Compliance
Our strength and long-term experience in the healthcare space means we are accustomed to high-demand, mission critical and heavily regulated computing environments.
From our no wait help desk and proactive workstation and server management to our best-in-class custom cloud solutions, no one does healthcare IT better than we do. That’s why doctors have been choosing RainTech for their IT service needs for over 15 years.
More than anywhere else, when it comes to healthcare IT, security is the core of a successful strategy. Malware, ransomware, phishing, and social engineering – all mechanisms actively employed against healthcare providers 24 hours a day, 7 days a week. Providers protect patient health; we protect patient health information.
We not only maintain a rigorous HIPAA/HITECH compliance program internally – we also work in tandem with our premier HIPAA compliance partner, Legacy Compliance, to ensure our healthcare customers are fully in step with HIPAA and HITECH standards.
We understand the critical importance of consistent and efficient workflow in clinical, procedural, diagnostic, and front- and back-office operations. We understand EMR/EHR, practice management, RIS/PACS, and diagnostic device/provider and HL7 interfaces. And, we understand that IT performance and reliability are the foundation of a clinical workflow that optimizes both quality and efficiency.
We also understand that change is a constant in IT – that’s why we help our clients adapt by building a collaborative IT road mapping process, including the following areas:
Automation & Integration Goals
Drive Clinician Mobility
Enhanced Patient Engagement
Increase IT Efficiency
Hardware & Software Review
Proprietary Equipment Needs
Exam Room Computers/Tablets
Patient Check-in / Photos
Insurance Card Scanners
Ongoing Security Analysis
We are not your typical IT company. We are an extension of your team. We look at what your goals are and work together to achieve them. We value our customer relationships as a whole, just as we value every user we work with.
Healthcare isn’t the only industry we serve, but it does set the standard for mission critical reliability, security, response, and regulatory compliance. Whether you’re in healthcare looking for someone to provide the same level of care for your network as you do for your patients, or you’re just looking for a top-tier technology partner to take the worry out of your IT – look no further.
Have questions? Let’s connect! Simply call us or fill out the form on this page to talk with an Engineer.